Privacy and cookie policy

Privacy Policy

This privacy policy sets out how Little Bird Web Services uses and protects any information that you give Little Bird Web Services when you use this website.

Little Bird Web Services is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Little Bird Web Services may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1/1/2026.

What we collect

We may collect the following information:

  1. Your name and your business name (and/or job title)
  2. Contact information including email address and contact phone number
  3. Details about your web project rework, new development or tender documentation

What we do with the information we gather

We require this information to understand your needs and provide you with a better service and in particular for the following reasons:

  1. Internal uses, such as accounting and record keeping
  2. We use the information to handle and respond to your enquiry

We always ensure that we have a lawful basis for processing this personal data.

If you become a client, the lawful basis for processing your data is that it is consent and is required for us to provide our services to you. In this case, as well as your own personal data, we may also have access to, and store, the personal data of your clients, website visitors, etc. as part of our work with you. Protection of this data is something that we will discuss when we begin working with you.

Whenever possible, we keep your data inside the EEA. Where we don’t the following safeguards are in place:

  • Little Bird Web Services uses Zoho for email, so your data may be transferred outside of the EU. Such transfers are subject to appropriate data protection agreements as required by the applicable laws in the United Kingdom.
  • Little Bird uses Trello to monitor the progress of web projects, so your data is transferred out of the EU and stored in the USA. This is covered by Atlassian’s Privacy Shield agreement.

Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. Above all – we collect and handle the minimum of personal data, only when we have consent, and need the data for legitimate business purposes.

Cookie Policy

What are cookies and how do we use them?

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Visit aboutcookies.org for more information on how to block, control and delete cookies.

How this site uses cookies

We use do not use analytics cookies and collect no personal data about you or your usage of our site. We do not track you for marketing activities.

However, some cookies are necessary for website technologies to function and cannot be switched off. These cookies are called “Strictly Necessary” or “Essential” cookies.

We only use essential cookies on our website. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as confirming your privacy preferences, logging in, or filling in forms.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 2018. If you would like a copy of the information held on you please contact Little Bird Web Services.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. Note, we will require two forms of approved identity (passport, driving license, birth certificate etc) in order to process your request.

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